The Freeman Company Core Values & Beliefs
Mission:
To be the preeminent provider of energy efficient, environmentally friendly, home improvement products in central Texas, measured by our uncompromising integrity, highest quality standards, unparalleled value, and our unwavering commitment to extraordinary customer service.
Purpose:
- To educate our customers and provide detailed information on roofing, gutters, patio covers and painting.
- To improve peoples lives by providing the most professional, problemsolving solutions for even the most challenging jobs.
- To provide a first-class warranty, backed by a "real" substantial locally owned company.
Core Values & Beliefs:
What's important at The Freeman Company? We are convinced that the key to creating a truly great organization is an intense focus on the values that guide its people's actions. These are The Freeman Companys "Core Values and Beliefs", as evidenced by our motto "If youre not satisfied, were not finished. Its that simple!
- We respect the individual, and believe that individuals, who are treated with respect and given responsibility, will respond by giving their best. Our people are our strength.
- We require complete honesty and integrity in everything we do.
- We believe in the power of teamwork.
- We are believers in the Golden Rule. In all our dealings we will strive to be friendly and courteous, as well as fair and compassionate.
- Knowledge is our power.
- We feel a sense of urgency on any matters related to our customers. We own problems and we are always responsive. We are customer-driven.
- We make commitments with care, and then live up to them. In all things, we do what we say we are going to do. We fulfill our commitments and act with integrity.
- We are frugal to provide our customers with the best value. We guard and conserve the company's resources with at least the same vigilance that we would use to guard and conserve our own personal resources.
- We insist on giving our best effort in everything we undertake. We have only one standard excellence.
- We are committed to safety, personally and on every job site. We take every precaution and watch out for others.
- We are drug free.
- Clarity in understanding our mission, our goals, and what we expect from each other is critical to our success.
